Professional Services

The faster your ideas get converted, the more it adds to your value proposition and brand identity. Through our collaborative professional services model, ResolutionTek will help you to focus on the business side of your idea and, meanwhile we will take care of the execution part. We put ourselves in the shoes of our customers and collaborate to increase their efficiency and participate in their business growth. We can be your technical arm to in following domains:

Quality Control

A. Software Testing (Mobile/Web/Desktop)

The success of a software lies not only in the unique idea and quality development but also in the feedback of its users. Our experience in testing innovative projects allows our team to avoid technical flaws and uncover scenarios that usually show up on production only.

In ResolutionTek we are following Validation and Verification Methodology to confirm the quality of the reported issues and to provide clear steps to reproduce with its severity and business impact classification. Likewise, we provide nice -to- have features and feedback around user experience.

B. Software Testing Automation & Black Box Testing

Testing automation is a way to accelerate the delivery to market and actualize the CI/CD. ResolutionTek has a team of top-of-the-line automation engineers who can rapidly and effectively build your QA automation test environment by:

- Developing automated test scripts

- Regression-testing your application

-Creating a thorough assessment for each test cycled

- API testing.

C. Performance Benchmarking, Load and Stress Testing

Having problems in your software leads to low performance which will affect customer experience and loyalty and will lead to losing them for your competitors. ResolutionTek has the knowledge, experience and tools to make sure that your software is working as intended and that your customers are having the designed user experience. This includes testing and answering the following questions:

- Does it launch fast?

- How many simultaneous users does it support?

- How fast does it run ten thousand calculations?

- What's the maximum users it can handle before crashing?

- How scalable is it?

- How reliable is it?

Documentation and Technical Writing

One of the key problems during software development process is the lack of full and clear development requirements documentation. Insufficient detailed technical requirements documentation has a domino effect, slowing down the development process, increasing cost, and delaying delivery that increase reported bugs and the difficulty in providing the support and maintaining service.

To avoid these problems, ResolutionTek will:

-Prepare the software requirements documents.

- Create the team tasks/roles documents.

- Develop user manuals.

-Develop administration manual.

- Develop Operation manual.

Infrastructure as a Service (IaaS)

A. Cloud Deployment and Services

ResolutionTek experts would help you design and implement the most cost effective architecture and hosted services over major cloud computing providers:

- AWS

- Azure

- Google

B. Kubernetes

ResolutionTek experts keep their familiarity with top of the notch technologies. For companies that would like to get use of solutions on cloud and its reach without being dependent on certain cloud providers have to go with Kubernets.

As mastering Kubernets is a multi-year investment, ResolutionTek puts this service in your hands, based on-demand and cost effective offering.

C. Configure Disaster Recovery Sites

ResolutionTek Infrastructure experts have in depth knowledge of disaster recovery sites including but not limited to:

- Designing and configuring on premise and cloud based DR sites.

- Providing needed policies and procedures to guarantee business continuity.

- Monitoring DR sites and running switch over procedures to validate readiness.

Establish Development Environments

People think that some tasks look easy and can be done by anyone in no time, but the question would be how does this keep your team focused? Are you getting the return of investment on these tools? ResolutionTek experts have the knowledge of establishing development environments and make sure it’s been configured on the actual need. We can help you to engineer your internal processes and tools to cover:

- Configure “git” with the right workflow and webhooks

- CI/CD pipelines

- Issue tracking tools (JIRA)

- Collaboration and documents sharing tools

- Establish and train teams on agile based methodologies (Scrum/ Kanban/ XP)

- TDD and BDD.

Security Testing

ResolutionTek offers customers with the assistance required to detect and correct web and mobile application related vulnerabilities. Our security testing services would help to ensure quick and accurate quality check of products, improve business efficiency, and strengthen customer faith. In addition to the testing itself, we will recommend the way of correcting discovered security gaps and train your team on security best practices. Where we offer to provide the following techniques and not limited to:

- Cross-Site Scripting

- Ethical Hacking

- Password Cracking

- Penetration Testing (Manual And Automated)

- Architectural Risk Assessment

- Security Auditing

- Security Scanning

- SQL Injection

- Web Vulnerability Scanning

- Vulnerability Assessment

- Static And Dynamic Code Analysis - Vulnerability Testing

- Obfuscation

- Fuzz Testing

Remote Work Services

ResolutionTech will help you setup all needed tools and work polices / procedures to enable business continuity and help you establish work from home culture, including :

- Setup policies and work procedures

- Define and Implement work security and confidentiality measurements

- Work from Home Ethics and Culture

- Setup tools

- Run Remote team building activities

Professional Services